The shop is closed from Monday 24/02 to Wednesday 26/02 inclusive. Reopening on Thursday 27/02 at 10 a.m.

General Conditions of Sale

 

Article 1 – Scope of application.

The present General Conditions of Sale apply, without restriction or reservation, to all sales concluded by the site https://www.uhbdecoration.com/ to consumers and non-professional or professional buyers wishing to purchase the products or services offered for sale on our website.

These general conditions of sale apply to the exclusion of all other conditions, and in particular those applicable to sales in stores or through other distribution and marketing channels.

The Client declares to have read these terms and conditions General Conditions of Sale and have accepted them by checking the box provided for this purpose before implementing the online ordering procedure on the website. 

Therefore, any service provided by the site https://www.uhbdecoration.com/therefore implies the buyer's unreserved acceptance of these terms and conditions General Conditions of Sale.

 

Article 2 – Content of the General Conditions of Sale.

  • The sales prices including tax of products and services.
  • Any delivery costs.
  • Delivery times.
  • Payment terms
  • After-sales service.
  • Your rights of withdrawal.
  • The duration of the offers.
  • The cost of remote communication to contact us.

Article 3 – Our contact details.

To contact us, here are our contact details:

  • Name of the site owner: MS Sandrine LUBIN
  • SIRET: 79941919700022
  • Registration court: Melun
  • Name of contact person (DPO): SPITZ Chris
  • E-mail address: webmarketing@gmail.com
  • Phone number: 06 98 58 37 13

Article 4 – Nature of the products offered for sale.

The products and services offered for sale on our website are as follows:

  • Outdoor decoration
  • Interior decoration
  • Ready to wear
  • Accessories
  • Jewelry

Article 5 – Modification of the General Conditions of Sale.

These General Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is that in force on the website on the date the order is placed.

Unless proven otherwise, the data recorded in the site's computer system https://www.uhbdecoration.com/constitute proof of all transactions concluded with the Client.

Article 6 – Right of access, rectification, and opposition.

In accordance with the Data Protection Act of 6 January 1978, the Client has the right, at any time, to access, rectify and object to all of their personal data by writing, by post and providing proof of identity to:

7 RTE DE VILLIERS 77780 BOURRON-MARLOTTE

Or

uhbdecoration@orange.fr

Article 7 – Our pricing policy

The prices of the products or services sold are those in effect on the day the order is taken.

They are denominated in euros and calculated excluding taxes.

As a result, they will be increased by the VAT rate (and transport costs) applicable on the day of the order.

The website https://www.uhbdecoration.com/reserves the right to modify its prices at any time.

However, we undertake to invoice the products or services ordered at the prices indicated when the order is registered.

These rates are firm and not revisable during their period of validity, as indicated on the website https://www.uhbdecoration.com/

We reserve the right, outside this period of validity, to modify prices at any time.

 

Article 8 – Discounts and rebates

The prices offered include the discounts and rebates that UHB DECORATION may grant taking into account its results or the assumption by the buyer of certain services.

 

Article 9 – Orders.

The main characteristics of the products and services are presented on the website.

The Customer is required to read this before placing any order.

The choice and purchase of a product or service are the sole responsibility of the Customer.

The photographs and graphics presented on the website are not contractual and cannot engage the responsibility of the company UHB DECORATION

The Customer is required to refer to the description of each product or service in order to know its essential properties and particularities.

It is up to the Customer to select on our website the products and services that he wishes to order, according to the following terms:

  • The customer freely chooses the product(s) or service(s) he wishes to acquire.
  • The customer validates his order by accepting the General Conditions of Sale and makes payment using the payment methods available on the site.
  • A confirmation of the order being processed and payment being received is sent to the customer.

The contractual information is presented in French and is subject to confirmation at the latest at the time of validation of the order by the Customer.

Validation of the order by the Customer constitutes acceptance without restriction or reservation of these terms and conditions. General Conditions of Sale.

The Customer acknowledges having the capacity required to contract and acquire the products or services offered on the website. 

The products and services presented on the website are offered for sale in the following territories: 

  • All of France  

The sale will only be considered final after the sending to the Customer of confirmation of acceptance of the order by the company UHB DECORATION, by email, and after receipt by the latter of the full price and/or and after receipt by the latter of the full deposit due.

For orders placed exclusively online, registering an order on the site https://www.uhbdecoration.com/ is carried out when the Client accepts these terms and conditions General Conditions of Sale by checking the box provided for this purpose and confirming your order.

The Customer has the possibility to check the details of his order, its total price and to correct any errors before confirming his acceptance (article 1127-2 of the Civil Code).

This validation implies acceptance of all of these terms and conditions. General Conditions of Sale and constitutes proof of the sales contract.

It is therefore up to the Customer to check the accuracy of the order and to immediately report any errors.

Any order placed on the website constitutes the formation of a contract concluded remotely between the Customer and the company. UHB DECORATION.

UHB DECORATION company reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.

The Customer will be able to follow the progress of his order on the website https://www.uhbdecoration.com/

No order for an amount less than (5 €) VAT included or relating to a quantity of products and services less than (1) unit cannot be accepted.

Any changes to the order by the Customer may only be taken into account by UHB DECORATION to the extent of its possibilities and provided that they are notified by email to the seller at least 2 days before the scheduled delivery date of the order.

In the event that these modifications cannot be accepted by UHB DECORATION, the sums paid by the Customer will be refunded to them within a maximum of 7 days from notification of the impossibility of accepting the modifications requested by the Customer (unless the latter prefers to benefit from a credit note).

In the event of total or partial non-payment of the goods delivered on the day of receipt, the buyer must pay UHB DECORATION a late payment penalty equal to three times the legal interest rate.

The legal interest rate used is that in force on the day of delivery of the goods.

This penalty is calculated on the amount including tax of the sum remaining due, and runs from the due date of the price without any prior formal notice being necessary.

In addition to late payment compensation, any amount, including the deposit, not paid on its due date will automatically result in the payment of a fixed compensation of 40 euros due as recovery costs.
Articles 441-6, I paragraph 12 and D. 441-5 of the Commercial Code.

 

If within fifteen days following the implementation of the “late payment” clause, the buyer has not paid the amounts still due, the sale will be automatically cancelled and may give rise to the allocation of damages in favor of the company UHB DECORATION.

Article 10.1 – If a deposit is paid when ordering.

In the event of cancellation of the order by the Customer after its acceptance by the company UHB DECORATION less than 7 days at least before the date scheduled for the supply of the products and services ordered, for any reason whatsoever other than the exercise of the right of withdrawal or force majeure, the deposit paid when ordering will be automatically acquired by the Seller and may not give rise to any reimbursement.

 

 

Article 10.2 – If no deposit has been paid when ordering.

In the event of cancellation of the order by the Customer after its acceptance by UHB DECORATION less than 7 days at least before the date scheduled for the supply of the products and services ordered, for any reason whatsoever other than the exercise of the right of withdrawal or force majeure, a sum corresponding to 50 % of the total amount of the purchase will be acquired by the seller and invoiced to the Customer, as damages, in compensation for the loss thus suffered.

Article 11 – Duration of offers.

On our site, product and service offers are valid as long as they are visible on the site.

Article 12 – Delivery costs.

The sales prices including tax of products and services do not understand:

  • Order processing fees.

These costs are charged in addition, under the conditions indicated on the website and calculated prior to placing the order.

The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.

Possible specific orders from the Customer may be considered.

If applicable, they will be the subject of a quote previously accepted by the latter.

The quotes established by the company UHB DECORATION are valid for a period of 1 month.from their date of establishment.

The order on estimate is only considered accepted after payment of a deposit to the company UHB DECORATION for the amount of the order.

An invoice is drawn up by the company UHB DECORATION and given to the Customer upon receipt of payment.

 

Article 13 – Payment conditions.

The price is payable in cash, in full on the day the order is placed by the Customer, by secure payment, according to the following terms:

  1. By Paypal: Visa, MasterCard, American Express, other credit cards.
  2. By Stripe: Visa, MasterCard, American Express, other credit cards.

Payment data is exchanged in encrypted mode using the “SSL” protocol.

Payment is only debited upon execution of the service:

in the case of payment by bank card, the card is only debited when the order is executed.

UHB DECORATION will not be required to deliver the products and services ordered by the Customer if the latter does not pay the price in full under the conditions indicated above.

Payments made by the Customer will only be considered final after actual collection of the amounts due by UHB DECORATION. In addition, UHB DECORATION reserves the right, in the event of non-compliance with the payment conditions listed above, to suspend or cancel the delivery of current orders made by the customer.

No additional costs, greater than the costs incurred by the company UHB DECORATION for the use of a means of payment, may be charged to the customer.

Article 14 – Deliveries.

The products and services ordered by the Customer will be available for:

  • France
  • Belgium
  • Swiss
  • Luxembourg

Within a lead time indicated on the product sheet to which is added the order processing time.

UHB DECORATION undertakes to make its best efforts to deliver the products or services ordered by the Customer as quickly as possible.

However, these deadlines are provided for information purposes only. If the products or services ordered have not been delivered within 30 days after the indicative delivery date, for any reason other than force majeure or the actions of the Customer.

The sale may be terminated at the written request of the Customer under the conditions set out in Articles L 216-2 L 216-3 L241-4 of the Consumer Code.

The sums paid by the Customer will then be returned to him at the latest within fourteen days following the date of termination of the contract, excluding any compensation or withholding.

The Customer is required to check the conformity of the products and services delivered.

He has a period of 7 days from delivery to formulate by e-mailall reservations or claims for non-conformity or apparent defect of the products and services delivered with all supporting documents relating thereto.

After this period and in the absence of compliance with these formalities, the products or services will be deemed to be compliant and free from any apparent defect and no claim may be validly accepted by the company UHB DECORATION.

The company UHB DECORATION will reimburse or replace as soon as possible and at its own expense, the products or products and services delivered whose lack of conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions provided for in articles L 217-4 et seq. of the Consumer Code and those provided for herein General Conditions of Sale.

 

Article 15 – Transfer of ownership – Transfer of risks.

The transfer of ownership of the products and services of the company UHB DECORATION, to the benefit of the Customer, will only be carried out after full payment of the price by the latter, regardless of the date of delivery of said products and services.

Regardless of the date of transfer of ownership of the products and services, the transfer of risks of loss and deterioration relating thereto will only take place when the Customer physically takes possession of the products and services.

If the buyer is subject to receivership or compulsory liquidation, UHB DECORATION reserves the right to claim, within the framework of the collective procedure, the goods sold and remaining unpaid.

Article 16.1 – Your rights of withdrawal.

In accordance with the legal provisions in force, the Customer has a period of fourteen days from receipt of the product or service to exercise his right of withdrawal from the seller, without having to provide reasons or pay a penalty, for the purpose of exchange or reimbursement.

The right of withdrawal can be exercised online, using the withdrawal form available on the website https://www.uhbdecoration.com/, in which case an acknowledgement of receipt on a durable medium will be immediately communicated to the Customer by the company UHB DECORATION, or any other declaration, free from ambiguity, expressing the desire to withdraw.

In the event of exercising the right of withdrawal within the aforementioned period, only the price of the product(s) and service(s) purchased will be refunded.

 

Article 16.2 – Exceptions to the right of withdrawal

In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:

1° Of the provision of services fully performed before the end of the withdrawal period and the execution of which began after the express prior agreement of the consumer and express waiver of his right of withdrawal;

2° Supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period;

3° Supply of goods made to the consumer's specifications or clearly personalized;

4° Supply of goods liable to deteriorate or expire rapidly;

5° Supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;

6° Of supply of goods which, after having been delivered and by their nature, are inseparably mixed with other items;

7° Supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional;

8° Maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by him, within the limit of spare parts and work strictly necessary to respond to the emergency;

9° Supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;

10° Supply of a newspaper, periodical or magazine, except for subscription contracts to these publications;

11° Concluded at a public auction;

12° Of accommodation services, other than residential accommodation, goods transport services, car rentals, catering or leisure activities which must be provided on a specific date or period;

13° Of supply of digital content not supplied on a tangible medium, the execution of which has begun after the express prior agreement of the consumer and express waiver of his right of withdrawal.

NOTE: 

In accordance with Article 34 of Law No. 2014-344 of March 17, 2014, these provisions introduced by Article 9 of said law apply to contracts concluded after June 13, 2014.

Created by LAW No. 2014-344 of March 17, 2014 – art. 9 (V)

Repealed by Order No. 2016-301 of March 14, 2016 – art. 34 (V)

 

Article 17 – After-sales service.

We are listening to you.

Each customer has a different need depending on the service purchased.

Therefore, each problem is handled separately, taking into account customer feedback.

If necessary, the customer contacts after-sales service to report a problem with a service or request information on its use.

Finally, we will strive to give you quality information.

For any request please use the contacts below:

  • Name of the customer service representative: MS Sandrine LUBIN
  • Phone number : 01 64 45 54 31.
  • Email address : uhbdecoration@orange.fr
  • For any after-sales service requests, please send us the information below:
  • Your First and Last Name.
  • Your phone number.
  • Your email address.
  • Your order number and invoice number.
  • The reference of the product or service.
  • The date your order was received.

Please describe to us precisely the nature of the defect observed.

Article 18 – The cost of a communication to contact us.

The costs of a communication to reach us are as follows:

By phone = the cost of a call per minute according to your telephone operator.

By email = the cost of a communication according to your internet package.

By postal mail = price of a postage stamp based on the weight of your mail.

 

Article 19 – Seller’s Liability – Warranty.

The Services sold on the UHB DECORATION website comply with the regulations in force in France.

The Services provided by the company UHB DECORATION benefit automatically and without additional payment, regardless of the right of withdrawal, in accordance with the legal provisions:

  • From the legal guarantee of conformity, for products or services which are apparently defective, or do not correspond to the order,
  • From the legal guarantee against hidden defects arising from a material or design defect affecting the products and services delivered and making them unfit for use,

Under the conditions and according to the terms referred to in the box below and defined in the appendix hereto General Conditions of Sale (Guarantee of Conformity / Guarantee of Hidden Defects).

 It is recalled that within the framework of the legal guarantee of conformity, the Customer:

  1. Benefits from a period of two years from delivery of the goods to take action against the Seller.
  2. May choose between repair or replacement of the service ordered, subject to the cost conditions provided for in Article L 217-9 of the Consumer Code;
  3. Is exempt from providing proof of the existence of the lack of conformity of the service during the six months following the delivery of the Services. This period is extended to 24 months from March 18, 2016, except for second-hand goods.

The legal guarantee of conformity applies independently of the commercial guarantee which may possibly cover the product or service.

The Customer may decide to implement the warranty against hidden defects of the service in accordance with Article 1641 of the Civil Code; in this case, he may choose between the resolution of the sale or a reduction of the sale price in accordance with Article 1644 of the Civil Code. 

In order to assert his rights, the Customer must inform UHB DECORATION, in writing, of the non-conformity of the products and services within a maximum period of 7 days from the delivery of the products and services or the existence of hidden defects.

UHB DECORATION will refund or replace products or services under warranty deemed non-compliant or defective.

Refunds for products or services deemed non-compliant or defective will be made as soon as possible and at the latest within 7 days following the discovery by UHB DECORATION of the lack of conformity or hidden defect.

The refund will be made by credit to the Customer's bank account or by transfer.

The Seller shall not be held liable in the following cases:

  • Failure to comply with the legislation of the country in which the products or services are delivered, which it is the Customer's responsibility to check.
  • In case of misuse, negligence on the part of the Customer.

The Seller's warranty is, in any event, limited to the replacement or reimbursement of products and services that are non-compliant or affected by a defect.

 

Article 20 – Data Protection and Freedoms.

In application of law 78-17 of January 6, 1978, it is recalled that the personal data requested from the Customer are necessary for processing his order and for establishing invoices, in particular.

This data may be communicated to the Seller's potential partners responsible for the execution, processing, management and payment of orders.

The Client has, in accordance with current national and European regulations, a permanent right of access, modification, rectification and opposition with regard to information concerning him/her.

This right may be exercised under the conditions and according to the methods defined on the website https://www.uhbdecoration.com/

 

Article 21 – Intellectual property.

The content of the website is the property of the company UHB DECORATION and is protected by French and international laws relating to intellectual property.

Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

In addition, UHB DECORATION remains the owner of all intellectual property rights to photographs, presentations, studies, drawings, models, prototypes, etc., produced (even at the request of the Client) for the purpose of providing the Services to the Client.

The Client therefore prohibits any reproduction or exploitation of said studies, designs, models and prototypes, etc., without the express, written and prior authorization of the company UHB DECORATION, which may make it conditional on financial compensation.

Article 22 – Unforeseen circumstances.

The parties have agreed, within the framework of the provisions of article 1195 of the Civil Code, that a change of circumstances, for example, financial or economic or material,…” surrounding the conclusion of a sale transaction of the products and services of the Seller subject to these presents General Conditions of Sale and resulting, for example, in an increase in the price of 5 euros will be fully assumed by the Customer even if these risks make the execution of its obligations excessively onerous for the Customer, all other risks being assumed by the other party.

However, if the change in circumstances unforeseeable at the time of conclusion of the contract were definitive or continued beyond 2 months, these terms and conditions would be purely and simply terminated according to the terms defined in the article “termination due to unforeseen circumstances”.

 

Article 23 – Specific execution.

In the event of a breach by either party of its obligations, the party suffering the breach shall have the right to request specific performance of the obligations arising hereunder.

By way of derogation from the provisions of Article 1221 of the Civil Code, the creditor of the obligation may pursue this forced execution after a simple formal notice, addressed to the debtor of the obligation by registered letter with acknowledgement of receipt, which has remained unsuccessful, whatever the circumstances and even if there is a manifest disproportion between its cost for the debtor and its interest for the creditor.

It is recalled that in the event of a breach by either party of its obligations, the party suffering the default may, in accordance with the provisions of Article 1222 of the Civil Code, 10 days after sending a formal notice to perform which has remained unsuccessful, have the obligation performed by a third party itself, at the expense of the defaulting party, provided that the cost is reasonable and in line with market practices, without judicial authorization being necessary for this purpose, being that the Party suffering the default may also, at its option, request in court that the defaulting Party advance the sums necessary for this performance.

 

Article 24 – Exception of non-performance.

It is recalled that pursuant to Article 1219 of the Civil Code, each party may refuse to perform its obligation, even though it is due, if the other party does not perform its own and if this non-performance is sufficiently serious, that is to say, likely to call into question the continuation of the contract or fundamentally upset its economic balance.

The suspension of performance shall take effect immediately, upon receipt by the defaulting party of the notification of default which will have been sent to it for this purpose by the party suffering the default indicating the intention to apply the exception of non-performance as long as the defaulting party has not remedied the observed default, notified by registered letter with acknowledgement of receipt or on any other durable written medium allowing proof of sending to be provided.

This exception of non-performance may also be used as a preventive measure, in accordance with the provisions of Article 1220 of the Civil Code, if it is clear that one of the parties will not perform the obligations incumbent upon it when due and that the consequences of this non-performance are sufficiently serious for the party suffering the failure.

This faculty is used at the risk of the party taking the initiative.

The suspension of performance shall take effect immediately, upon receipt by the party presumed to be in default of the notification of the intention to apply the exception of preventive non-performance until the party presumed to be in default performs the obligation for which a future breach is manifest, notified by registered letter with acknowledgement of receipt or on any other durable written medium allowing proof of sending to be provided.

If the impediment were definitive or continued beyond 30 days, these General Terms and Conditions would be purely and simply terminated according to the terms defined in the article Termination for failure by a party to fulfill its obligations.

Article 25 – Force majeure.

The parties shall not be held liable if the non-performance or delay in the performance of any of their obligations, as described herein, arises from a case of force majeure, within the meaning of Article 1218 of the Civil Code.

The party noting the event must immediately inform the other party of its inability to perform its service and provide justification to the latter.

The suspension of obligations may in no case be a cause of liability for non-performance of the obligation in question, nor lead to the payment of damages or late payment penalties.

The performance of the obligation is suspended for the entire duration of the force majeure if it is temporary and does not exceed a period of 30 days.

Therefore, as soon as the cause of the suspension of their mutual obligations disappears, the parties will make every effort to resume the normal execution of their contractual obligations as quickly as possible.

For this purpose, the prevented party will notify the other of the resumption of its obligation by registered letter with acknowledgement of receipt or any extrajudicial act.

If the impediment is permanent or exceeds a period of 30 days, these terms and conditions will be purely and simply resolved according to the terms defined in the article “Termination due to force majeure”.

During this suspension, the parties agree that the costs incurred by the situation will be borne by the party prevented from attending.

Article 26-1- Resolution for unforeseen circumstances.

The resolution for the impossibility of the execution of an obligation which has become excessively onerous may not, notwithstanding the clause Resolution for failure of a party to meet its obligations appearing below, take place until 10 days after sending a formal notice declaring the intention to apply this clause notified by registered letter with acknowledgement of receipt or any extrajudicial act.

Article 26-2 – Termination for non-performance of a sufficiently serious obligation.

The party suffering the default may, notwithstanding the Termination for failure of a party to fulfill its obligations clause set out below, in the event of sufficiently serious non-performance of any of the obligations incumbent on the other party, notify the defaulting Party by registered letter with acknowledgement of receipt of the wrongful termination of these presents, 10 days after sending a formal notice to perform which has remained unsuccessful, and this in application of the provisions of article 1224 of the Civil Code.

Article 26-3 – Resolution for force majeure.

It is expressly agreed that the parties may terminate this contract by operation of law, without notice or formality.

Article 26-4 – Termination for failure of a party to fulfill its obligations.

Please note: The termination clause must specify the commitments the non-performance of which will result in the termination of the contract, which should be listed in the termination clause itself (Article 1225 of the Civil Code).

It can only be implemented after a formal notice, expressly mentioning the termination clause, and remaining unsuccessful, it being specified that the parties can agree in their contract that the formal notice would result from the sole fact of non-performance (article 1344 of the Civil Code).

In the event of non-compliance by either party with the following obligations:

For example, non-payment on the due date of products and services ordered by the Customer”

Referred to in the articles of this contract, it may be terminated at the discretion of the injured party.

It is expressly understood that this resolution for failure of a party to meet its obligations will take place automatically, the formal notice resulting from the sole fact of non-performance of the obligation, without notice or execution of formalities.

Article 26-5 – Provisions common to cases of resolution.

It is expressly agreed between the Parties that the debtor of an obligation to pay at the end of this agreement will be validly put on notice by the sole enforceability of the obligation, in accordance with the provisions of Article 1344 of the Civil Code.

The services exchanged between the Parties since the conclusion of the contract and until its termination can only be useful through the complete execution of the contract, they will give rise to full restitution.

Article 27 – Applicable law – Language.

Please note: The contract concluded between a consumer and a professional may be subject to the law of a State which is not a member of the European Union, but this choice must not deprive the consumer of the protection granted by the mandatory rules of Community law transposed into domestic law when this contract has a close link with the territory of a Member State.

The order of 14 March 2016 no. 2016-301 relating to the legislative part of the consumer code establishes an identical presumption of a close link between the contract and a Member State in the following cases, in particular (art. L231-1), this list being non-exhaustive:

the contract was concluded in the Member State of the consumer's habitual residence; the trader directs his activity towards the territory of the Member State where the consumer resides, provided that the contract falls within the scope of that activity;

the contract was preceded in that Member State by a specially made offer or by advertising and by acts performed by the consumer necessary for the conclusion of that contract; the contract was concluded in a Member State where the consumer went following a travel or holiday proposal made, directly or indirectly, by the company UHB DECORATION to encourage him to conclude that contract.

The fact that a trader has turned his activity towards a Member State also makes it possible to determine the national court competent to hear an intra-Community dispute relating to a contract concluded by a consumer (Regulation 44/2001 of 22-12-2000 art. 15, § 1-c).

For the application of this text, it has been held that the mere use of a website by the trader is not sufficient to consider that he directs his activity towards the Member State of the consumer who makes a purchase via this site (CJEU 7-12-2010 aff. 585/08 and 144/09: RJDA 2/11 n° 205).

Other clues are necessary, for example the website being written in a language other than that of the merchant.

The present General Conditions of Sale and the operations resulting therefrom are governed by and subject to French law.

The present General Conditions of Sale are written in French.

In the event that they are translated into one or more foreign languages, only the French text shall be authentic in the event of a dispute.

 

Article 28 – Disputes.

All disputes to which the purchase and sale transactions concluded in application of these General Conditions of Sale could give rise, concerning their validity, their interpretation, their execution, their termination, their consequences and their follow-ups and which could not have been resolved between the company UHB DECORATION and the customer will be submitted to the competent courts under the conditions of common law.

The Customer is informed that he may in any event resort to conventional mediation, in particular with the Consumer Mediation Commission (C. consum. art. L 612-1) or with existing sectoral mediation bodies, the references of which appear on the website " » or to any alternative dispute resolution method (e.g. conciliation) in the event of a dispute.

If necessary, the User may choose a mediator whose role will be to find an amicable solution concerning said “dispute”.

You will find your mediator here: https://www.mediateurfevad.fr/

Failing this, disputes will be brought to the attention of the competent courts of common law.

Below are the contact details of the court to contact in the event of a dispute with the company UHB DECORATION

Melun Commercial Court Registry

 

Article 29 – Pre-contractual information – Customer acceptance.

The fact for a natural person (or legal entity) to order on the Internet site implies full and complete adhesion and acceptance of the present General Conditions of Sale and obligation to pay for the products and services ordered, which is expressly acknowledged by the Customer, who waives, in particular, the right to rely on any contradictory document, which would be unenforceable against the Seller.

 

Annex I – Provisions relating to legal guarantees

Article L217-4 of the Consumer Code:

UHB DECORATION company is required to deliver a product or service that complies with the contract and is liable for any lack of conformity existing at the time of delivery.

 

Article L217-5 of the Consumer Code:

  • Be suitable for the use usually expected of a similar service and, where applicable: correspond to the description given by the company UHB DECORATION and possess the qualities that it presented to the buyer in the form of a sample or model present the qualities that a buyer can legitimately expect in view of the public statements made by the company UHB DECORATION, by the producer or by its representative, in particular in advertising or labeling
  • Or present the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

 

Article L217-12 of the Consumer Code:

The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.

 

Article L217-16 of the Consumer Code:

When the buyer asks the seller, during the course of the commercial guarantee granted to him upon the acquisition or repair of a movable good, for a restoration covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee which remained to run.

This period runs from the buyer's request for intervention or the provision for repair of the item in question, if this provision is subsequent to the request for intervention.

 

Article 1641 of the Civil Code:

UHB DECORATION is liable for the warranty against hidden defects in the item sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have purchased it, or would have paid a lower price for it, if he had known of them.

Article 1648, paragraph 1 of the Civil Code:

The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.

 

Annex II – Withdrawal form.

This form must be completed and returned only if the Customer wishes to withdraw from the order placed, except for exclusions or limits to the exercise of the right of withdrawal according to the General Conditions of Sale applicable.

For the attention of = uhbdecoration@orange.fr

 

For prompt processing of your request, please send us the following information:

  • Order number.
  • Date of order.
  • Your first and last name.
  • Your full postal address.
  • Your Signature (only if this form is notified on paper):
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